Zailab Conversations Release Notes
Updates to Zailab Conversations are deployed at regular intervals. This page contains a list of features and fixes contained in a release.
Transfer to transfer list
25
JUL 24
CONV-9813
Resolved an issue when transferring to a transfer list with an invalid number.
Bug
OpenAI Integration
22
JUL 24
CONV-9797
Admin can create/delete a new OpenAI assistant
Story
CONV-9755
Admin can create/delete a new OpenAI assistant
Story
Waiting Room Bug Fix
22
JUL 24
CONV-9815
Fixed an issue, where an agent would be served a call while on a call.
Bug
Agent Daily Stats - 7 days
19
JUL 24
CONV-9459
Changed Agent "My Stats" to display stats for the last 7 days.
Note: Old data won't be available at launch but going forward new data will be saved for 7 days
Story
Bulk edit shifts
18
JUL 24
CONV-9816
Added the ability to bulk edit shifts for members.
Story
CONV-9700
Added the ability to cancel multiple scheduled shifts.
Story
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